Support

Ask for help

Name: NexGen Tech Solutions
Address: 6475 Preston Rd, Suite 230, Frisco, TX, 75034, US

Help requests travel from the public contact page straight into the help-request API, so there is no separate support portal to sign into and no account required to ask a question.

How it works

Submit the Need help? form on the contact page — name, email, message; an account is not required
The contact form writes one immutable row through POST /v1/help-requests — there is no ticket system behind it
IP address and user agent are captured server-side on every submission and are never shown back to you

Good to know

Each submission stores what you sent plus the requesting IP and browser — no account is attached to it