Support
Track requests
On the other side, platform admins have a dedicated view for incoming help requests, so nothing submitted through the dashboard goes to an inbox no one's watching.
How it works
- Admins see incoming requests in a management view alongside other admin tooling
- Each request keeps a status as it's worked
- Follow-up happens directly with the requester once the team has an answer
Good to know
- Treat the help request form as the fastest path for anything account- or workspace-specific — it reaches the team directly